neonprizeclub.com is a social casino for adults aged 21 and over. Games are for entertainment only and use virtual coins with no cash value.
This website does not offer real-money gambling or an opportunity to win real money or prizes.
By entering, you confirm you are 21 or older and agree to our Terms of Service and Privacy Policy.
Take control of your play. Self-exclusion is a voluntary tool that restricts access to your neonprizeclub.com account for a period you choose.
Self-exclusion means you ask us to block access to your account for a set time. During that period you will not be able to log in, play social casino games, or make purchases on this platform. It is designed to support adults who want a break from play or who are concerned about how much time or money they spend on entertainment products.
You might choose self-exclusion if you feel you are spending more time or money than you intended, if play is affecting your mood or daily life, if you want a cooling-off period, or if you simply wish to step away from social casino entertainment for a while. There is no shame in using this tool — it exists so you can make a clear, proactive choice.
Self-exclusion at neonprizeclub.com is voluntary: you decide to start it and you confirm the period with our team. For timed exclusions (24 hours up to 6 months), lifting the exclusion before the end date is subject to our cooling-off and verification process so the restriction remains meaningful. A permanent self-exclusion is intended to be lasting; it is not offered as a short break and should be chosen only when you are certain you do not wish to return.
Follow these steps. Our support team will guide you through verification and activation.
Email or message our support team and state clearly that you wish to self-exclude from neonprizeclub.com.
We will verify your account details to protect your account and ensure only you can request this restriction.
Select 24 hours, 7 days, 30 days, 6 months, or permanent. We will confirm your choice in writing.
Your account will be blocked for the chosen period. You will not be able to access play or purchases until the exclusion ends or is reviewed under our policy.
Submit the form below to start the process. We will contact you using the email on your account to confirm your identity and exclusion period. For urgent help, use our Help & Support page.
If you need confidential advice or support for gambling-related concerns in Canada, these organisations can help:
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